Virtual reality and augmented reality tools allow destinations and tourism resources to provide immersive experiences, enriching visits with content that transports visitors to other periods in history through the virtual reconstruction of spaces. These technologies expand tourist information opportunities and have the potential to disrupt tourist consumption.

The city of Seville has undertaken a pilot project, developed by Vodafone and Red.es, to provide the Alcázar in Seville with augmented reality and virtual reality content as well as 3D reconstructions, supported by 5G.

Through an innovative, intuitive app, users will be able to access content related to the history of the Alcázar, its legends and its artistic wealth. The technologies used are as follows:

• 360º 3D reconstructions. Visitors will be transported to the most glorious time in the Alcázar's history, and thanks to devices' movement sensors and the 360º 3D reconstructions, they will be immersed and be able to interact with the space.
• Augmented reality. InfoPanel AR, a digital panel with interactive content, has been rolled out. When a visitor focuses their smartphone on it, a character will appear in augmented reality who will talk or tell them a story.
• Virtual reality. Taking a stroll through the ancient Andalusian neighbourhood that existed before the palace ensemble of the Alcázar was built, for example, will be possible for users through this time travel technology.
• Other solutions applied. Augmented reality items and the tool MuseWalk, which is focused on digitalising visits to exhibition spaces